As an integral part of our Human Resources Department, Navitas has a robust team of Workforce Relationship Coordinators (WRC), a dedicated team for consultant care. WRC professionals work closely with the Navitas program/project managers (PM) and are dedicated to consultant care that begins at onboarding and extends through client introductions and continuous engagement, all the way to offboarding processes.
Once you accept the offer, WRC reaches out to you to start the onboarding process. There will be a follow-up email with the instructions to execute any necessary documents. You will be inputted into the company system and provided access to various portals, as required. A thorough orientation meeting is scheduled to provide company knowledge and policies, client-specific information/code-of-conduct, and other portal access information. For eligible candidates, WRC provides company equipment and an office badge. WRC will be available and in touch with you until your join date to answer any questions or concerns you may have. WRC will share the reporting details along with first day expectation that are specific to client requirements so that you are fully prepared for day-one.
WRC will engage with you to set-up and ensure your access at Navitas and client portals within the first week of your engagement. Monthly meetings will be conducted between you, Navitas PM, and WRC to understand the pulse of your contribution on the project and share any information that may be passed down by the client’s procurement team.
This will provide you with valuable insights to the client’s expectations and a clear path forward. Our WRC team will discuss various topics, including:
Once you are settled into the project, monthly follow-ups are converted to Quarterly Meetings. In these meetings, our WRC team will gather information, including your satisfaction level on the project role, as well as with Navitas as a firm. Most of our clients provide quarterly performance feedback for our consultants, which is reviewed by our designated PMs and then discussed in these meetings.
In addition to performance feedback, our WRC team looks for changes that may have occurred in the project, including:
We understand and recognize the sentiments of our consultants working on-site for the clients and being away from the company. And to mitigate this sense of detachment, we make every effort to involve you in all our achievements, successes, recognitions, and celebrations!
As part of our continuous effort of providing you a positive experience at Navitas, we conduct and offer numerous benefits and opportunities to stay engaged and connected, including:
At the end of contract duration or termination of the project, our WRC will reach out to you to initiate the offboarding process. They will inform you of any required procedures to be followed as per the client or as per Navitas policies, including returning of the client/company equipment and other facility badges and accesses. Other information provided include the final payments, benefits information, and relieving letter along with employment verification. Our benefits and compensation team will reach out to you for COBRA enrollments and any outstanding expenses to be paid, if applicable. We value your services; therefore, we will ensure your exit in an efficient and respectful manner.